Frequently Asked Questions
General
Is it safe to send money with EaglePay MT?
Which states are considered for money transfer?
Is there any office I can go to?
Can I receive money if I’m underage?
Where can I send money to?
Can I register for free or is there a service cost?
Can I send money if I’m underage?
Profile
Forgot my password, what can I do?
How can I change my password?
Does the receiver have different options to get the money?
How can I change my phone number?
Can I customize my profile info?
System
How to log in?
How do I contact EaglePay?
Do you have any refund policy?
Where can I read the Terms and Conditions?
Why do I need to provide my cellphone number?
What do I need to register?
What do you do with my personal info?
Do you offer any other service?
How often is the exchange rate updated?